Reservation Cancellation & Change Request Policy
Effective 07/01/2026
We have a 15 minute grace period. If you are running late, please let us know. Otherwise we may give your room to another customer.
Cancellation requests and changes must be sent to info@pianopianostudios.com. Messages left at any time by voicemail or made by phone including phone calls received by personnel WILL NOT BE ACCEPTED.
48 hrs is required for bookings of up to 3 hours.
7 days is required for bookings of 3 or more hours or bookings made outside our regular business hours.
7 days is required for non-standard reservations, including but not limited to, rental of our equipment, set up of two or more pianos, rental of more than one studio at the same time, full day reservations or "lock outs", multiple mics and amps, band reservations, group seating, recitals, and/or auditions.
14 days is required for bookings of multiple rooms or days or full day bookings.
7 days is required for bookings of 3 or more hours or bookings made outside our regular business hours.
7 days is required for non-standard reservations, including but not limited to, rental of our equipment, set up of two or more pianos, rental of more than one studio at the same time, full day reservations or "lock outs", multiple mics and amps, band reservations, group seating, recitals, and/or auditions.
14 days is required for bookings of multiple rooms or days or full day bookings.
Failure to request a change or cancellation according to the above policy subjects the reserving party to a 100% cancellation fee.
Bookings made via our online booking system may be rescheduled in accordance with the above guidelines. Deposits made online may be used toward your rescheduled booking. If you are unable to reschedule, your deposit will not be refunded.
By making a reservation at our studios, either online, by phone, or over email, you are agreeing to this policy.